day centres and hostels
New Hope - New Hope House
69 Queens Road
Who the project is for ^ back to top
Single homeless unemployed people. Must be entitled to housing benefit. The applicant is to be motivated to remain abstinent from alcohol and illegal substances. A period of abstinence prior to acceptance is advisable. Priority given to applicants with a local connection to Watford, Three Rivers or Hertsmere.
Will not accept
Each applicant is individually assessed. People with a repeated history of violence or arson.
How to get in ^ back to top
Accept agency referrals, but may accept self referrals.
Initial contact by phone Mon-Fri 9am-5pm. Application form completed by prospective resident. Interview. Require proof of identity.
No waiting list.
Staffing and support ^ back to top
5 full time staff, sleep-in cover. Keywork system, weekly meetings for general support, advice and to discuss progress. Support plans drawn up with keyworker. Other services which may be involved in the support are the mental health team, CRI-Spectrum, Social Services or Probation. Weekly meaningful occupation is part of the support programme. Daily structured involvements in the hostel preparing for independent leaving. Residents must commit to obtaining new skills through college courses or voluntary work.
Mental Health Support Worker on staff team.
Access to move-on
Resettlement officer provides move-on support and advice. Follow-up tenancy sustainment. 5-8 local authority nominations each year. Trust has 6 move-on flats (Alpha Court) and 4-bed move-on house (the Manse), 5-bed move-on house (Hosier House), 13 flats.
Accommodation ^ back to top
£27.60pw required from residents in receipt of benefits.
|Furnishings||Rooms fully furnished, with washbasins.|
|Other facilities||Lounge with computer, wifi, Sky TV and pool table, garden with patio.|
|Disabled facilities||1 room accessible for wheelchair users.|
Rules and policies ^ back to top
House rules and tenure
No alcohol or non-prescribed drugs allowed on or off the premises. No smoking allowed in communal areas. Licence agreement.
Must be in by 12 midnight.
Between 9am-10.30pm in communal areas only. No overnight guests.
Residents' meetings held every month, normally chaired by project staff. Provides feedback to management and plans social activities. User satisfaction surveys.
Volunteering and donations ^ back to top
Have established volunteer programme, phone 01923 310680 for further information.
Accept all donations. Phone 01923 310680 for details.
Further information ^ back to top
Watford Junction train station - 10 minutes walk.