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One Foot Forward

Referral address

5 Iffley Road


01865 794410


01865 203663




Who the project is for ^ back to top

Target group

Young single homeless people aged 16-24 with support needs. Priority given to those with a local connection to Oxfordshire and those aged 16 or 17. Target 5.5% black and minority ethnic residents.

Will not accept

No automatic exclusions.


How to get in ^ back to top

Referral agencies

Accept self referrals and referrals from any agency. Majority of referrals come via Social Services and the Oxfordshire Young People's Pathway managed by BCHA's Reconnections. Referrals also from probation, prisons, YOS, mental health, local authorities.

Referral procedure

Phone or email 24/7. Referral via a Young Person's Housing Assessment. Needs and risk assessment. The project has 7 direct access emergency beds.

Waiting list

Operate waiting list prioritised by need.



Length of stay
Minimum1 night
Maximum4 weeks/6 months
Average3 months

Staffing and support ^ back to top

Support services

At least 2 full time staff on-site at all times, 24 hour waking cover. Keywork system with weekly meetings. Support plans reviewed regularly. Programme of day activities.

Health services

Partnership with Drug & Alcohol Services to offer weekly drop-in session.

Access to move-on

Move-on and resettlement programme, including support with grant applications and help to obtain furniture. Follow-up support for up to 3 months. Also have Windmill House project for move-on.

Accommodation ^ back to top

Total spaces



Single: 13
2 bed: 4
£25.96pw required from residents in receipt of benefits (6 month licence), £26.04pw (direct access).

FurnishingsRooms have basic furniture.
Other facilitiesLounge, computer facilities, games console.
FoodBreakfast and evening meal provided. Food donations made on a daily basis by outside agencies.
Disabled facilitiesNone.

Rules and policies ^ back to top

House rules and tenure

Must take part in programme of support. No alcohol or smoking allowed on the premises (may be excluded if 'under the influence'). Licence agreement.

Resident access

Must be in by 11pm Sun-Thurs, 12am Fri-Sat. Late pass available 3 times a week until 6am.


In communal areas only. No overnight guests.

User participation

Regular residents' meetings and resident representatives. Annual satisfaction surveys, new and current resident surveys, exit surveys. Visits from SURF (Service User Representative Forum).

Volunteering and donations ^ back to top


Volunteering work available in admin, fundraising, skills sessions, advisory groups, exercise and activities, cleaning, catering, DIY etc. Email onefootforward@bcha.org.uk or phone 01865 794410 for further information.


Food, clothing, furniture, household goods, IT equipment, DVDs, money. Email onefootforward@bcha.org.uk or phone 01865 794410 for details.

Further information ^ back to top

The project includes 7 direct access emergency beds which are available for up to 28 nights, and 13 short stay beds with a 6 month maximum length of stay.



Public transport

Oxford train station - 30 mins walk. City centre - 15 mins walk.

Update Information ^ back to top

Do you work for One Foot Forward?

If you work for this organisation and any of the above details are out of date, or if you would like to make any other changes, contact us here: update details