Quick links
Who to contact in an emergency or if sleeping rough in the cold weather
Has this site helped you find the services you need? Please give us Feedback.
Find all the latest publications and research about homelessness on Homeless Pages.
Do you want to volunteer in a service for homeless people?

Salvation Army - William Booth Centre

Referral address

Shadwell Street
B4 6HA


0121 236 6554


0121 236 7135


Who the project is for ^ back to top

Target group

Single homeless men aged 21-60 who are vulnerable and in need of support. No local connection required.

Will not accept

Some men with convictions for arson.


How to get in ^ back to top

Referral agencies

Accept self referrals and referrals from any agency.

Referral procedure

Call Homeless Single Point of Access on 0345 602 0540 or call the centre directly.

Waiting list

No waiting list.



Length of stay
Minimum1 night
Maximum3 months
Average1 month

Staffing and support ^ back to top

Support services

18 full time support staff, 24 hour waking cover. Keyworker system (6 residents per worker), with bi-weekly meetings and support plan reviews. Action plans with agreed outcomes reviewed as necessary. Provide advice and help with independent living skills, training, education and employment.

Health services

NHS Primary Care Trust team situated in the basement, offering health provision to vulnerable people across the city. Weekly optician sessions offering free eye tests and eye care.

Access to move-on

Staff provide housing advice and help with applications and viewing properties. Offer furniture packs.

Accommodation ^ back to top

Total spaces



Single: 64
Bedsit: 5
Flat: 5
£19.67-£34.89pw required from residents receiving benefits.

FurnishingsRooms fully furnished, with ensuite facilities.
Other facilities11 cluster lounges/kitchen facilities. Computer facilities. Cardiovascular centre.
FoodBreakfast and evening meal for residents in single rooms. Self catering in flats and bedsits.
Disabled facilitiesCan accommodate 6 wheelchair users. Grab rails. 5 rooms with vibrating alarms for hearing impaired.

Rules and policies ^ back to top

House rules and tenure

Must attend residents' meetings. No alcohol allowed on the premises. Smoking in own room only. Licence agreement (single rooms) or assured tenancy.

Resident access

Entryphone, no access restrictions.


Between 9am-9pm. Overnight guests in flats/bedsits only.

User participation

Monthly cluster meetings for residents on each floor. Residents involved in health and safety action group.

Further information ^ back to top


Salvation Army.

Public transport

Birmingham New Street train station - 10 minutes walk, Snow Hill station - 5 minutes walk.

Update Information ^ back to top

Do you work for Salvation Army - William Booth Centre?

If you work for this organisation and any of the above details are out of date, or if you would like to make any other changes, contact us here: update details