Quick links
News
The Listing of London Winter Shelters 2014-15 has now been published. See the Winter Shelters Advice Guide on Homeless London for the downloadable document.
Homeless Link are running two events in London in 2014: on 19 November there is the Young and Homeless conference, and on 11 December the No return to the streets conference. See www.homeless.org.uk/events for details.
Who to contact in an emergency or if sleeping rough in the cold weather
Information about hospital admission and discharge now available.
Has this site helped you find the services you need? Please give us Feedback.
Find all the latest publications and research about homelessness on Homeless Pages.
Do you want to volunteer in a service for homeless people?

Salvation Army - Crossroads

Referral address

Empress Street
Accrington
BB5 1SG

Phone

01254 389157

Fax

01254 389637

 

Who the project is for ^ back to top

Target group

Young single homeless people aged 16-25. Priority given to applicants with a local connection to Hyndburn Borough Council area.

Will not accept

Serious offenders, people with a history of arson.

Age
Minimum16
Maximum25
Average17

How to get in ^ back to top

Referral agencies

Accept self referrals and referrals from any agency.

Referral procedure

Require proof of identity and income for Housing Benefit. Risk assessment and interview. Flats: application form. Require background information from referring agency. Assessment by multi-agency panel. Interview.

Waiting list

No waiting list. Flats: operate waiting list.

Vacancies

Daily.

Length of stay
Minimum1 night
Maximum2 years

Staffing and support ^ back to top

Support services

4 full time staff on-site, night security staff. Staff provide basic support and help with accessing services.

Access to move-on

Staff provide help with finding move-on accommodation. Accommodation includes 7 move-on flats which provide a 1-2 year stay and resettlement and life skills programme.

Accommodation ^ back to top

Total spaces

11

Rooms

Single: 4
Flats: 7
£14.54pw required from residents in receipt of benefits.

Facilities
FurnishingsRooms and flats fully furnished.
Other facilitiesLounge.
FoodBreakfast included, prepared by residents with staff supervision.
Disabled facilitiesAll rooms wheelchair accessible, adapted shower and toilet. Flats not accessible.

Rules and policies ^ back to top

House rules and tenure

No alcohol or smoking allowed on the premises. Licence agreement in single rooms, shorthold tenancy in flats.

Resident access

No restrictions, allowed 2 nights out in 7.

Visitors

Tenants in the flats are able to have a maximum of two visitors at a time.

User participation

Monthly residents meetings. Regular satisfaction surveys.

Further information ^ back to top

Group

Salvation Army.

Public transport

Accrington train station - 10 minutes walk. Bus 1.