day centres and hostels
Midland Heart - Hanwood House
c/o Homeless Single Point of Access
Midland Heart - Homeless Services Centre
44 Bradford Street
0345 602 0549
Who the project is for ^ back to top
Single homeless men aged 25 and over. No local connection required.
Will not accept
Arsonists. Men already excluded from other Midland Heart projects.
How to get in ^ back to top
Accept self referrals (phone 0121 753 1386 or call in at Hanwood House, Leopold Street, Highgate, Birmingham B12 0UL) and referrals from any agency via Homeless Single Point of Access. Accept referrals from prisons.
Call in at Midland Heart's Homeless Services Centre Mon-Weds, Fri 10am-6pm, Thurs 10am-5pm or phone 24 hours daily. Interview and assessment may be face to face, details may be taken by phone or referral form may be forwarded from eg Birmingham City Council Neighbourhood Office. Separate needs and risk assessment. New residents must make a claim for housing benefit on next working day. Initial referral of 28 days can be extended by 3 months subject to reassessment.
No waiting list.
Staffing and support ^ back to top
6 full time and 3 part time staff, 24 hour waking cover. Keywork system with weekly meetings. Compulsory support plan drawn up after needs assessment with support worker which covers benefits, budgeting and referrals to external training and educational agencies. All residents given a Leisure Card for access to leisure and sports facilities in Birmingham.
Access to move-on
Staff help residents to identify appropriate move-on accommodation and complete application forms. 12 on-site move-on flats. Offer follow-up support (refer to Midland Heart' Tenancy Sustainment Team if long term support required).
Accommodation ^ back to top
Contact for details of charge required from residents in receipt of benefits.
|Furnishings||Rooms fully furnished, with washbasins.|
|Other facilities||Lounge, garden.|
|Disabled facilities||8 rooms are fully wheelchair accessible. Fully adapted toilet and shower room.|
Rules and policies ^ back to top
House rules and tenure
Must engage with support offered. Alcohol and smoking allowed in own room only. Licence agreement.
Own key, no access restrictions.
Between 9am-10pm. No overnight guests.
Regular residents' meetings.
Further information ^ back to top
Buses 50, 37 - 3rd stop on Bradford Street, 5 mins walk along Alcester Street to project.
Update Information ^ back to top
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