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Midland Heart - Lozells Road

Referral address

c/o Homeless Single Point of Access
Midland Heart - Homeless Services Centre
44 Bradford Street
B5 6HX


0345 602 0549




Who the project is for ^ back to top

Target group

Single homeless people. No local connection required.

Will not accept

Schedule 1 offenders. People with a history of sex offences. People with a history of arson may be accepted if cleared by insurance company.


How to get in ^ back to top

Referral agencies

Accept self referrals and referrals from any agency via Homeless Single Point of Access.

Referral procedure

Call in at Midland Heart's Homeless Services Centre Mon-Weds, Fri 10am-6pm, Thurs 10am-2pm or phone daily 24 hours. Interview and assessment may be face to face, details may be taken by phone or referral form may be forwarded from eg Birmingham City Council Neighbourhood Office.

Waiting list

No waiting list.



Length of stay
Minimum28 days
Maximum4 months

Staffing and support ^ back to top

Support services

5.5 full time equivalent staff, 24 hour waking cover. Keywork system (5-6 residents per worker), with meetings at least biannually. Action plans with agreed outcomes, reviewed weekly. Staff help with life skills, budgeting, benefits, cooking, hygiene, sexual health, accessing training and employment, careers guidance. Practical support around housing, health and safety, legal issues, cultural matters.

Access to move-on

Staff provide help with finding move-on accommodation and referral to floating support service.

Accommodation ^ back to top

Total spaces



Bedsit: 22
Contact project for details of charges.

FurnishingsBedsits fully furnished.
Other facilitiesLounge.
FoodSelf catering.
Disabled facilitiesNone.

Rules and policies ^ back to top

House rules and tenure

Written house rules. Must engage in some kind of college/voluntary/employment activity. Smoking allowed in own room only. Licence agreement.

Resident access

24 hour access, no restrictions.


Between 9am-11pm. No overnight guests.

User participation

Regular residents' meetings.

Further information ^ back to top


Midland Heart.

Public transport

Buses 16, 46 to corner of Finch Road.

Update Information ^ back to top

Do you work for Midland Heart - Lozells Road?

If you work for this organisation and any of the above details are out of date, or if you would like to make any other changes, contact us here: update details