Quick links
News
The Listing of London Winter Shelters 2014-15 has now been published. See the Winter Shelters Advice Guide on Homeless London for the downloadable document.
Homeless Link are running two events in London in 2014: on 19 November there is the Young and Homeless conference, and on 11 December the No return to the streets conference. See www.homeless.org.uk/events for details.
Who to contact in an emergency or if sleeping rough in the cold weather
Information about hospital admission and discharge now available.
Has this site helped you find the services you need? Please give us Feedback.
Find all the latest publications and research about homelessness on Homeless Pages.
Do you want to volunteer in a service for homeless people?

Riverside ECHG - Old Tea Warehouse

Referral address

Amersham Hill
High Wycombe
HP13 6NQ

Phone

01494 753920

Fax

01494 753929

 

Who the project is for ^ back to top

Target group

Single homeless people, including those with drug, alcohol or mental health problems and ex-offenders. Priority given to those with a local connection.

Will not accept

People with convictions for arson.

Age
Minimum18
Maximum65
Average25-30

How to get in ^ back to top

Referral agencies

Accept self referrals and referrals from any agency.

Referral procedure

Phone, call in daily 24 hours or write. Require proof of benefit entitlement. Interview. Applicants may be subject to a risk assessment.

Waiting list

Operate waiting list.

Vacancies

Weekly.

Length of stay
Minimum3 months
Maximum2 years
Average9-12 months

Staffing and support ^ back to top

Support services

15 full time and 2 part time staff, 24 hour waking cover. Compulsory keywork system (6 residents per keyworker), weekly meetings. Support plans with agreed outcomes, reviewed every three months. Staff provide advice and support with life skills and resettlement.

Health services

Access to psychologist and Self Help Addiction Group. Monthly homeopathic clinic. Counselling. Smoking clinic, AA meetings, OASIS drop-in, art group.

Access to move-on

Staff provide advice on move-on options, including hostel's own 18 beds in 6 move-on houses. Provide 3 months follow-up support.

Accommodation ^ back to top

Total spaces

42

Rooms

Single: 42
£13.51pw required from residents in receipt of benefits.

Facilities
FurnishingsRooms fully furnished, with washbasins.
Other facilitiesLounge, 2 computers with internet access, garden.
FoodSelf catering.
Disabled facilities1 wheelchair user can be accommodated.

Rules and policies ^ back to top

House rules and tenure

Must attend weekly keywork and residents' meetings. No alcohol allowed on the premises. Smoking in own room only. Licence agreement.

Resident access

24 hour access via entryphone.

Visitors

9am-11pm (no admittance after 9.30pm). No overnight guests.

User participation

Formal tenants' association. Regular, compulsory residents' meetings.

Volunteering and donations ^ back to top

Volunteering

Currently have 4 volunteers. Phone 01494 753920 for further information.

Further information ^ back to top

Group

Riverside ECHG.

Public transport

High Wycombe train station - 2 minutes walk.