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Elim Housing - Phoenix Place

Referral address

Pump Lane


0117 927 3844


0117 927 3881




Who the project is for ^ back to top

Target group

Single homeless women with low to medium support needs. Must have a local connection to Bristol.

Will not accept

Arsonists and people with a history of violence.


How to get in ^ back to top

Referral agencies

Accept referrals only from Bristol Housing Support Register System.

Referral procedure

Application form and interview. Require proof of ID, references and background information.

Waiting list

Operate waiting list.



Length of stay
Minimum6 months
Maximum18 months
Average9 months

Staffing and support ^ back to top

Support services

6 full time staff, available Mon-Fri 9.30am-6pm, emergency on-call system. Compulsory keywork system (13 residents per keyworker), monthly meetings. Support plans with agreed outcomes reviewed quarterly. Staff provide advice and support with benefits, housing, education, employment and training.

Access to move-on

Staff provide basic information about move-on options.

Accommodation ^ back to top

Total spaces

55 42 spaces for single women and 13 spaces for mothers aged 16+ with a baby under 18 months.


Single: 42
Mother: 13
Contact project for details of charges.

FurnishingsRooms fully furnished, with washbasins.
Other facilitiesLounge, garden.
FoodSelf catering.
Disabled facilitiesNone.

Rules and policies ^ back to top

House rules and tenure

Smoking allowed in own room only. Licence agreement.

Resident access

Own key, no access restrictions.


Between 9.30am-12 midnight. Overnight guests 3 times a week.

User participation

Regular residents' meetings.

Further information ^ back to top


Elim Housing Association.

Public transport

Temple Meads train station and city centre - 5 minutes walk.

Update Information ^ back to top

Do you work for Elim Housing - Phoenix Place?

If you work for this organisation and any of the above details are out of date, or if you would like to make any other changes, contact us here: update details