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Colebrook Road Hostel

Referral address

83 Colebrook Road
Tunbridge Wells
TN4 9DP

Phone

01892 525888

Fax

01892 546888

 

Who the project is for ^ back to top

Target group

Single homeless people aged 16-59 with low to medium support needs. Will accept people with dogs.

Will not accept

Schedule 1 offenders, arsonists and people with a history of violence.

Age
Minimum16
Maximum59
Average32

How to get in ^ back to top

Referral agencies

Accept self referrals and referrals from any agency.

Referral procedure

Phone daily 24 hours, but preferably 9am-5pm, to discuss referral and confirm eligibility. Application form. Interview. Require proof of ID, risk assessment from professional involved with applicant and background reports.

Waiting list

Operate waiting list.

Vacancies

Variable.

Length of stay
Minimum1 month
Maximum3 months
Average6 months

Staffing and support ^ back to top

Support services

5 full time staff, 24 hour waking cover. Compulsory keywork system (2-3 residents per keyworker) with weekly meetings. Action plans with agreed outcomes reviewed regularly. Staff offer support with independent living skills, accessing specialised support and liaison with statutory and community welfare services.

Health services

External agencies make visits as necessary.

Access to move-on

Staff give advice on move-on options and help with applications to local housing providers. May refer to floating support service for follow-up support.

Accommodation ^ back to top

Total spaces

13

Rooms

Single: 13
£27.08pw required from residents in receipt of benefits.

Facilities
FurnishingsRooms fully furnished, with washbasins.
Other facilitiesLounge, dining room, laundry, garden.
FoodHelp-yourself breakfast, evening meal.
Disabled facilities2 rooms accessible to wheelchair users. Lift to all floors. Grab rails in bathrooms.

Rules and policies ^ back to top

House rules and tenure

Residents encouraged to participate in cleaning rota. No alcohol allowed. Smoking only allowed in own rooms and back garden. 13 week licence agreement.

Resident access

Own key, must be in between 11.30pm-6am unless working. Allowed to be out 2 nights per week.

Visitors

1 visitor per resident between 10am-6pm Sat-Sun. No overnight guests.

User participation

Monthly residents' meetings. Resident consultation meetings every two months. Resident representative sits on Moat Board.

Further information ^ back to top

Group

Look Ahead Care and Support.

Public transport

High Brooms train station - 5 mins walk. Bus stop - 2 minutes walk.