Quick links
Who to contact in an emergency or if sleeping rough in the cold weather
Has this site helped you find the services you need? Please give us Feedback.
Find all the latest publications and research about homelessness on Homeless Pages.
Do you want to volunteer in a service for homeless people?

If you want to stay in this project you cannot apply directly yourself. Look in How to get in below for more information.

Homecare Independent Living - Northern Ireland

Referral address

c/o Callan House
Hill Street
BT60 3NZ


028 3751 1333


028 3752 7705






Who the project is for ^ back to top

Target group

Single homeless people and families who are homeless and vulnerable. Can accept couples. Applicants must be living in Northern Ireland.

Will not accept

People who present a risk which cannot be managed by the service.


How to get in ^ back to top

Referral agencies

Only accept referrals from Social Services and Northern Ireland Housing Executive. Do not accept self referrals or referrals from other agencies.

Referral procedure

Phone daily 24 hours. Application form and risk assessment completed by referring agency. Brief telephone interview. Require proof of ID, eg passport or driving licence, and brief background history.

Waiting list

Operate waiting list.



Length of stay
Minimum1 week
Maximum2 years
Average9 months

Staffing and support ^ back to top

Support services

Staff provide visiting support as necessary, emergency on-call system. Support plans reviewed at least monthly. Staff provide advice and help with housing, benefits, social services, employment, training, independent living skills, debt, budgeting, home safety and security, befriending, advocacy and liaison with other agencies.

Health services

Staff team includes registered mental health and registered general nurses.

Access to move-on

Advice about landlords and tenancy agreements. Help with Housing Benefit and Community Care Grant forms, and with finding and transporting furniture. Informal follow-up support by phone.

Accommodation ^ back to top

Total spaces



Flat: 208
Contact project for details of charges.

FurnishingsFlats fully furnished.
FoodSelf catering.
Disabled facilitiesSome flats are accessible for wheelchair users.

Rules and policies ^ back to top

House rules and tenure

Smoking allowed in own flat. Licence agreement.

Resident access

Own key, no access restrictions.


Can stay overnight with staff permission.

User participation

Service User Focus Group.

Further information ^ back to top


Homecare Independent Living.

Update Information ^ back to top

Do you work for Homecare Independent Living - Northern Ireland?

If you work for this organisation and any of the above details are out of date, or if you would like to make any other changes, contact us here: update details