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Riverside ECHG - The Crossings

Referral address

55-65 Great Union Street


01482 598370


01482 598398


Who the project is for ^ back to top

Target group

Chaotic individuals who may present with complex needs and problems eg alcohol abuse and mental health problems. Local connection to Hull required. Can accept up to 2 people with dogs. Can accommodate one couple.

Will not accept

Arsonists. Anyone who does not meet the residency criteria as defined by the local authority.


How to get in ^ back to top

Referral agencies

Accept self referrals and referrals from any agency, including the local authority.

Referral procedure

Phone to see if there are vacancies. If so, will arrange to see prospective resident same day and conduct preliminary interview. Needs and risk assessments will be carried out by keyworkers next day.

Waiting list

No waiting list.


Usually several per month.

Length of stay
Maximum9-12 months

Staffing and support ^ back to top

Support services

2 staff - Housing Support Officer and Resettlement Worker - available daily 7am-9pm, service staffed 24/7. Keywork system with regular support sessions. staff address identified needs such as debt management, benefits, living skills. Some external services hold one to one appointments on site. Referrals to external services as required.

Health services

Specialist support from alcohol, drug and mental health professionals held on site.

Access to move-on

Staff offer support with move-on as appropriate - eg supported tenancy, tenancy with floating support.

Accommodation ^ back to top

Total spaces

46 9 clusters of single ensuite rooms, with shared kitchens and communal spaces.


Single: 46
Contact for details of weekly charge required from residents.

FurnishingsBasic furnishings.
Other facilitiesEach cluster has communal kitchen, lounge with TV. Gym, computer suite, communal lounge.
FoodSelf catering.
Disabled facilitiesBuilding is DDA compliant. Lifts to all floors, all rooms can be accessed by wheelchairs.

Rules and policies ^ back to top

House rules and tenure

Residents must attend keywork sessions. Smoking and use/storage of alcohol within building prohibited. Outdoor smoking area. Licence agreement.

Resident access

Curfew of 8.30pm for residents of Floor 1, 2am for residents of Floor 3.


Until 11pm, are responsibility of client. No overnight guess.

User participation

Weekly residents' meetings. Seek resident's views on running the project during keywork. Feedback forms after move-on.

Volunteering and donations ^ back to top


Currently have 20 volunteers in established scheme, help with activities, maintaining website, supporting staff. Email ed.robson@hullharp.org.uk or phone 01482 598370 for further information.


Food, clothes, money. Email sharonw@hullharp.org.uk or phone 01482 598383 for details, or donate via website.

Further information ^ back to top


Riverside ECHG.

Public transport

Hull train station and central bus station - 20 minutes walk.

Update Information ^ back to top

Do you work for Riverside ECHG - The Crossings?

If you work for this organisation and any of the above details are out of date, or if you would like to make any other changes, contact us here: update details