day centres and hostels
Riverside ECHG - The Crossings
55-65 Great Union Street
Who the project is for ^ back to top
Chaotic individuals who may present with complex needs and problems eg alcohol abuse and mental health problems. Local connection to Hull required. Can accept up to 2 people with dogs. Can accommodate one couple.
Will not accept
Arsonists. Anyone who does not meet the residency criteria as defined by the local authority.
How to get in ^ back to top
Accept self referrals and referrals from any agency, including the local authority.
Phone to see if there are vacancies. If so, will arrange to see prospective resident same day and conduct preliminary interview. Needs and risk assessments will be carried out by keyworkers next day.
No waiting list.
Usually several per month.
Staffing and support ^ back to top
2 staff - Housing Support Officer and Resettlement Worker - available daily 7am-9pm, service staffed 24/7. Keywork system with regular support sessions. staff address identified needs such as debt management, benefits, living skills. Some external services hold one to one appointments on site. Referrals to external services as required.
Specialist support from alcohol, drug and mental health professionals held on site.
Access to move-on
Staff offer support with move-on as appropriate - eg supported tenancy, tenancy with floating support.
Accommodation ^ back to top
46 9 clusters of single ensuite rooms, with shared kitchens and communal spaces.
Contact for details of weekly charge required from residents.
|Other facilities||Each cluster has communal kitchen, lounge with TV. Gym, computer suite, communal lounge.|
|Disabled facilities||Building is DDA compliant. Lifts to all floors, all rooms can be accessed by wheelchairs.|
Rules and policies ^ back to top
House rules and tenure
Residents must attend keywork sessions. Smoking and use/storage of alcohol within building prohibited. Outdoor smoking area. Licence agreement.
Curfew of 8.30pm for residents of Floor 1, 2am for residents of Floor 3.
Until 11pm, are responsibility of client. No overnight guess.
Weekly residents' meetings. Seek resident's views on running the project during keywork. Feedback forms after move-on.
Volunteering and donations ^ back to top
Currently have 20 volunteers in established scheme, help with activities, maintaining website, supporting staff. Email firstname.lastname@example.org or phone 01482 598370 for further information.
Food, clothes, money. Email email@example.com or phone 01482 598383 for details, or donate via website.
Further information ^ back to top
Hull train station and central bus station - 20 minutes walk.