Quick links
Who to contact in an emergency or if sleeping rough in the cold weather
Has this site helped you find the services you need? Please give us Feedback.
Find all the latest publications and research about homelessness on Homeless Pages.
Do you want to volunteer in a service for homeless people?

Westminster City Council - Housing Options Service


101 Orchardson Street


020 7641 1000


0845 0024 464


020 7641 8200




Service offered ^ back to top

Assessment of entitlement to housing for people who are homeless or threatened with homelessness. Housing provided for people in priority need of housing. Temporary accommodation may be available while enquiries made. Tenancy relations service, general housing advice and information, including harassment/unlawful eviction matters. Rent deposit scheme. Out of hours emergencies phone 020 7286 7412.

Target group

People who are or who may be homeless, general public needing housing advice.

Area served

City of Westminster.

How to contact ^ back to top

Drop-in or phone.

Opening times
Monday10am - 4pm
Tuesday10am - 4pm
Wednesday10am - 4pm
Thursday10am - 4pm
Friday10am - 4pm

Access information ^ back to top

Adapted toilets


Wheelchair access

Yes - full

Further information ^ back to top

Type of organisation

Housing Department

Public transport

Edgware Road, Marble Arch or Warwick Avenue tubes.

Update Information ^ back to top

Do you work for Westminster City Council - Housing Options Service?

If you work for this organisation and any of the above details are out of date, or if you would like to make any other changes, contact us here: update details