Help the people you support prepare for welfare change

What do the people you work with need to know about changes to welfare - and and how can you help make sure they're ready for it?

With a raft of new products and terminology, the changes to welfare are a maze. To help you navigate it, we have produced this series of factsheets, designed for users of homelessness services. Each one reviews a specific change, and explains what it means in practice.

Understanding Universal Credit

Universal Credit (UC) is the new system for welfare benefits, with different ways to apply for, manage, and receive benefits. UC started in April 2013 but currently applies to small numbers of claimants in certain geographical areas.

Downloads

Understanding Local Welfare Assistance

LWA replaces some parts of the social fund including most Crisis Loans and all Community Care Grants.

Downloads

Understanding Disability Living Allowance and Personal Independence Payments

Disability Living Allowance (DLA) is being phased out. Personal Independence Payment (PIP) is the new disability benefit and was introduced in April 2013.

Downloads

Understanding the Shared Accommodation Rate

The Shared Accommodation Rate (SAR) is the level of housing benefit that applies to single people in the private rented sector who are aged 34 years and under. Housing benefit for private sector tenancies is called Local Housing Allowance (LHA).

Downloads

Understanding Local Housing Allowance

Housing benefit for private rented housing is called ‘Local Housing Allowance’ (LHA). If you live in a private rented property and receive help with your rent because you cannot work, are unemployed or on a low income then you maybe eligible for LHA.

Downloads

Understanding the Benefit Cap

Since April 2013 there has been a limit to the total amount of money you can receive from all your benefits added together, such as Job Seekers Allowance and housing benefit.

Downloads

Understanding Council Tax Benefit

CTB is support for people on benefits or low incomes which helps with their Council Tax bill.

Downloads

Understanding Budgeting Advances and Short Term Advances

Budgeting Advances replaced Budgeting Loans from April 2013 but only for people on Universal Credit. Short Term Advances replaced Crisis Loans from April 2013 for relevant benefit claims.

Downloads

Understanding Exempt and Specified Accommodation

Changes to Supported Accommodation contained in the “The Housing Benefit and Universal Credit (Supported Accommodation) (Amendment) Regulations 2014.”

Downloads

Understanding Changes to Welfare for Migrants

On Tuesday April 1st 2014, new rules came in restricting EEA migrants’ access to housing benefit. This briefing explains what these changes mean and how they will affect both new and existing claimants.

Downloads